Privacy Policy
Last updated: June 27, 2026
Pulsonax.com operates this website and online store, including all related information, content, features, tools, products, and services, in order to provide you with a secure and reliable shopping experience.
Pulsonax.com is powered by Shopify, which enables us to provide our online store and related services to you.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term “personal information,” we mean information that identifies, relates to, or could reasonably be linked to you.
Depending on how you interact with our website, we may collect the following types of personal information:
• Contact details, including your name, billing address, shipping address, phone number, and email address.
• Order and transaction information, including the products you view, add to cart, purchase, return, exchange, or cancel.
• Payment information, including payment method, payment confirmation, transaction details, and related billing information. Payment card details are processed securely by our payment providers.
• Account information, including your account login details, preferences, settings, and saved information.
• Communications with us, including messages you send to customer support or information you provide when contacting us.
• Device and usage information, including your browser, device type, IP address, network connection, pages visited, and how you interact with our website.
How We Collect Personal Information
We may collect personal information from the following sources:
• Directly from you when you place an order, create an account, contact us, subscribe to emails, or otherwise provide information to us.
• Automatically through cookies and similar technologies when you visit or interact with our website.
• From service providers who help us operate our store, process payments, fulfill orders, provide customer support, analyze website performance, or deliver marketing services.
• From business partners or other third parties where permitted by applicable law.
How We Use Your Personal Information
We use your personal information for the following purposes:
Provide and Improve Our Services
We use your personal information to operate our website, process payments, fulfill orders, arrange shipping, provide order updates, manage returns and exchanges, respond to customer support requests, and improve your shopping experience.
Process Orders and Payments
We use your order, shipping, billing, and payment information to process purchases, confirm payments, prevent fraud, and deliver products to you.
Customer Support
We use your information to respond to questions, resolve issues, provide product assistance, and maintain communication with you regarding your order or account.
Marketing and Advertising
We may use your information to send promotional emails, special offers, product updates, and marketing communications. You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails.
Security and Fraud Prevention
We use personal information to help detect, prevent, and respond to fraudulent, unauthorized, illegal, or harmful activity, and to protect our website, customers, and business.
Legal and Compliance Purposes
We may use your information to comply with applicable laws, respond to lawful requests, enforce our policies, resolve disputes, and protect our legal rights.
How We Share Personal Information
We may share personal information with third parties in the following circumstances:
• With Shopify, which powers our online store and helps provide ecommerce services.
• With payment processors, shipping carriers, fulfillment partners, customer support providers, analytics providers, marketing platforms, and other service providers who help us operate our business.
• With business and marketing partners who help us provide advertising, promotional services, or personalized shopping experiences.
• When you direct us to share information, such as when you use third-party payment methods, social media tools, or other integrations.
• With our affiliates or related business entities, where applicable.
• When required by law, legal process, government request, or to protect our rights, customers, business, or others.
Relationship with Shopify
Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve its services.
Information you submit through our website may be transmitted to and processed by Shopify and other third-party service providers, including providers located in countries other than where you reside.
To learn more about how Shopify handles personal information, you can visit Shopify’s Consumer Privacy Policy.
Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, analyze website performance, improve services, and support marketing or advertising activities.
You may be able to adjust your browser settings to refuse or remove cookies. However, some parts of our website may not function properly if cookies are disabled.
Third-Party Websites and Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, accuracy, or content of third-party websites.
If you visit a third-party website, we encourage you to review its privacy policy and terms before providing any personal information.
Children’s Privacy
Our services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps to delete such information.
Security and Retention
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information. These rights may include:
• The right to access or know what personal information we hold about you.
• The right to request correction of inaccurate personal information.
• The right to request deletion of personal information.
• The right to receive a copy of your personal information.
• The right to opt out of certain marketing communications.
• The right to opt out of the sale or sharing of personal information for targeted advertising, where applicable.
These rights may be subject to limitations under applicable law. We may need to verify your identity before processing certain requests.
Marketing Communications
If you subscribe to our emails, we may send you promotional messages, product updates, and special offers.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails. Even if you opt out of marketing emails, we may still send you non-promotional messages related to your orders, account, or customer service inquiries.
International Transfers
We may transfer, store, and process personal information outside the country where you live. When we do so, we rely on appropriate safeguards as required by applicable law.
If you are located in the European Economic Area or the United Kingdom, we may rely on recognized transfer mechanisms, such as standard contractual clauses, where required.
Complaints
If you have concerns about how we handle your personal information, please contact us using the information below.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact us:
Email: support@pulsonax.com
Business Address:
TerraVolt Inc, 1500 N Grant St, Ste R, Denver, CO 80203, USA
For the purpose of applicable data protection laws, we are the data controller of your personal information.